24 Hour cancellation and rescheduling policy
If you need to cancel or reschedule a training session day or time please notify me by text, email or by a phone call at least 24 hours prior to the start time of the session and we are all good.
If you reach out and your session start time is within the 24 hour window of the session time booked you will be charged for the session. Exceptions will be granted with receipt of a doctors note or in cases of emergency. Conversely if I have to cancel on you I will give you over 24 hours notice (aside from an emergency or doctor visit) and if I don’t I will provide the next session free of charge. I’m human and I know things happen so if it happens once Ok but after the first time that session has been booked and charged homey.
Much love,
Matt
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